How Your Wallet Data Is Used
Our Privacy Policy separates information needed to open and protect your account from records created when you use a wallet or browse the lobby. We may receive your phone number, verification details, sign-in device signals and transaction references when you select DANA, OVO, GoPay, QRIS, bank
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transfer or a virtual account. These records help us match a payment status to the correct account and investigate an access issue without exposing wallet details unnecessarily. We keep only the data needed for the stated purpose and apply retention periods based on operational and legal
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needs. You can ask what we hold, request a correction or question a retention decision through the account support path. Where local law permits, we handle requests according to the rights available in your location.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.